Bright Diamonds

John Wharton - developing a community anticoagulant service

Informações:

Sinopsis

John Wharton, formerly a district nursing co-ordinator at NHS Warrington, describes how he redesigned the local anticoagulant service by bringing it into the community. The key features described are: Stakeholder engagement and management A patient focused redesign A description of the strengths of nursing, using key skills including understanding the patient journey, negotiation, empathy, relationship building and gaining trust