Made To Measure



The Podcast of the Journal of Trading Standards


  • Made to Measure Episode 019: Intellectual Property

    06/12/2019 Duración: 39min

    We speak to CTSI’s two Joint Lead Officers for Intellectual Property, Handley Brustad and Gavin Terry about their experience in dealing with IP and counterfeiting issues, how they link to serious organised crime and how they directly impact consumers.

  • Made to Measure Episode 018: Sarah Caughey

    22/11/2019 Duración: 24min

    We speak to CTSI’s new Head of Policy Sarah Caughey about her main priorities in the role, from confronting Local Authority cuts to promoting and campaigning for recognition of the importance of trading standards across the public and private sectors.

  • Made to Measure Episode 017: Energy and Smart Meters

    08/11/2019 Duración: 25min

    We speak to CTSI Lead Officer for Energy and Smart Meters, Steve Playle, about the increasingly fragmented energy sector, the importance of environmental considerations and the risks to consumers from scams and unscrupulous players.

  • Made to Measure Episode 016: Travel

    25/10/2019 Duración: 33min

    We speak to CTSI Lead Officer for Travel, Bruce Treloar, about the collapse of Thomas Cook and the Package Travel and Linked Travel Arrangements Regulations 2018 which came into force last July.

  • Made to Measure Episode 015: Property & Lettings

    04/10/2019 Duración: 31min

    We speak to the two CTSI Lead Officers for property and lettings, Alexandra Cosgrove and Andrew Coulter, about their day-to-day activities, the National Trading Standards Estate and Letting Agency Team and the new Tenant Fees Act

  • Made to Measure Episode 014: LTS Week Knife Crime event

    20/09/2019 Duración: 28min

    We bring you audio from the London Trading Standards Week Knife Crime event, in which trading standards professionals across the capital discuss their thoughts on how best to combat the problem of underage knife sales.

  • Made to Measure Episode 013: Communications

    06/09/2019 Duración: 28min

    We sit down with Eleni Chalkidou, CTSI’s Director of Communications, and Kerry Auger, CTSI’s Communications and Press Officer to discuss the importance of communications to CTSI and to the wider interests and needs of the profession.

  • Made to Measure Episode 012: Budget Cuts

    27/08/2019 Duración: 25min

    We take views from CTSI lead officers, a local councilor, the head of the government’s Office for Product Safety and Standards, minister for consumer protection, Kelly Tolhurst MP and others on cuts to regulatory and enforcement budgets and the effect on

  • Made to Measure Episode 011: Animal Health

    09/08/2019 Duración: 36min

    We speak to CTSI Lead Officer for Animal Health and Welfare Stephanie Young about the importance of trading standards work in maintaining quality across an increasingly intricate food supply chain and how the UK would cope in the face of another food cris

  • Made to Measure Episode 010: Brexit

    12/07/2019 Duración: 42min

    We speak to CTSI Head of Policy Craig McClue about the ever-present debate over Brexit, the policy implications the UK’s eventual exit from the EU will have for the trading standards profession and for consumers and the CTSI Brexit Think Tank he’s heading

  • Made to Measure Episode 009: CTSI Hero Awards 2019

    28/06/2019 Duración: 43min

    Our coverage of an enjoyable and inspiring evening celebrating the achievements of trading standards and consumer protection heroes. We hear directly from many of the winners and the MPS, sponsors and others who were there to support them.

  • Made to Measure Episode 008: CTSI Symposium 2019 Review

    17/06/2019 Duración: 49min

    In a round-up of our CTSI Symposium 2019 coverage we hear from Kelly Tolhurst MP, NTS Chair Lord Toby Harris, OPSS Chief Executive Graham Russell and many more about consumer protection challenges and why trading standards is stronger together.

  • Made to Measure Episode 007: CTSI Symposium 2019 Preview

    24/05/2019 Duración: 30min

    We speak to CTSI Chief Executive Leon Livermore and Events and Communications Executive Karin Layton about the key themes of this year’s CTSI Symposium, taking place in Brighton in early June, and why it is so important for the profession to come together

  • Made to Measure Episode 006: Food Safety

    10/05/2019 Duración: 39min

    We speak to David Pickering, CTSI lead officer for food, about the risks associated with its preparation, sale and consumption in the UK and, with recent high-profile allergen cases in mind, how important it is for people to know what they are eating.

  • Made to Measure Episode 005: Age-restricted Sales

    26/04/2019 Duración: 36min

    We speak to Brandon Cook and Veronica McGinley, CTSI lead officers for age-restricted sales and Tony Allen, chief executive of the Age-Check Certification Scheme about the urgent issue of sales of knives and other harmful products to young people.

  • Made to Measure Episode 004: Automotive

    12/04/2019 Duración: 24min

    We speak to CTSI Lead Officer for automotive issues, Owen Kennedy and his predecessor Gerald Taylor about the challenges trading standards practitioners face in dealing with issues like mileage tampering, online sales and faulty repairs.

  • Made to Measure Episode 003: Scams

    29/03/2019 Duración: 29min

    We speak to National Trading Standards’ Louise Baxter and Mike Andrews about the fight against scammers, both online and off, and the approaches they are using to keep up with a moving target, like the initiative.

  • Made to Measure Episode 002: Online Marketplaces

    15/03/2019 Duración: 39min

    We explore the legal and practical ramifications of the growth in online markets with CTSI’s joint lead officer for ecommerce David MacKenzie and Mike Andrews, coordinator of the National Trading Standards e-crime team.

  • Made to Measure Episode 001: Leon Livermore

    27/02/2019 Duración: 33min

    We speak to Leon Livermore, Chief Executive of the Chartered Trading Standards Institute about his start in the profession, the changes he's seen through his career and the challenges facing trading standards today.