Sinopsis
Learn about pet sitting industry business practices
Episodios
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Episode 393: Impactful Booth Strategies for Pet Sitters and Dog Walkers
13/06/2024Running around last minute trying to put together a booth for a local event? Struggling to make it interesting and get people chatting about your business? Tune into this episode of Bella In Your Business for game-changing booth strategies for pet sitters and dog walkers! Bella will guide you on transforming your event booth into an engaging and interactive experience that fosters meaningful relationships and boosts your brand recognition. Learn how to create an inviting booth, compile a list of must-attend events, and make use of clever promotional items that truly resonate with your audience. Discover the importance of strategic scripting and effective local marketing—all without breaking the bank. Plus, grab Bella’s special free download packed with guerrilla marketing techniques to create a buzz around your business. Walk away from your next event with a treasure trove of hot leads, invaluable business contacts, and eager new hires. Don’t miss out on turning simple booth setups into powerful, relations
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Episode 392: Pet Care Hiring – High Level Concepts No One Told You About
06/06/2024Tired of endless interviews and flaky applicants? Struggling to crack the code for successful pet care hiring? What if the solution involves a fresh perspective – one that can set your hiring process on the path to success and ensure you build a dream team? In this week's episode of the Bella in Your Business podcast, we're rethinking the hiring process and uncovering the secrets to successful recruitment and onboarding. We'll dive into actionable pet care hiring strategies that will help you attract and retain top talent. From crafting compelling job ads to developing a seamless onboarding experience, we cover it all. Get insider tips on identifying crucial candidate qualities, creating attention-grabbing ads, and implementing a multi-phase interview process to ensure you find the right fit. Plus, learn how to systemize your scoring and rating for consistency and efficiency. Are you ready to revolutionize your hiring and build a stellar team? Listen now to empower yourself with the knowledge to transfor
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Episode 391: 11 Low Cost Ways To Get Dog Walking Customers
30/05/2024 Duración: 20minAre your marketing strategies stuck in limbo, not quite bringing the returns you hoped for? What if the answer just needs a different approach – one that could propel your business to the top of the dog walking pack? Welcome to this week's episode of the Bella in Your Business podcast, where we're flipping the script on conventional marketing tactics and diving deep into the art of affordable and successful business promotion. Strap in as we unveil eleven resourceful and cost-effective marketing strategies designed to magnify your reach without evaporating your funds. Get inside scoop on the secrets behind leveraging your personal connections, crafting standout business cards with QR codes, and why sidewalk chalk might just be your unexpected hero in grassroots marketing. Are you ready to revamp your strategy and see tangible results? Listen now and and equip yourself with the knowledge to transform your business's visibility and attractiveness. This is your golden opportunity to rewrite your marketing
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Episode 390: Turning Feedback Into Customer Loyalty and Business Growth in your Pet Business
23/05/2024 Duración: 23minAre you tired of cringing every time a customer complaint rolls in? What if I told you that these frustrations could be the key to your next big breakthrough? Welcome to this week's episode of Bella in Your Business, where we'll transform what seems like the worst part of business—customer complaints—into your greatest asset. Dive in as we unlock the secrets to not only handling but embracing customer complaints to fuel innovation and growth. Building on our previous chats in Episodes #388 and #389, today’s focus shifts to using these uncomfortable moments to refine your approach and enhance customer satisfaction. Discover strategic methods to analyze and systematize feedback, identifying patterns that might just be the lightbulb moments you’ve been missing. We’re talking less anxiety, more action, and a streamlined process that turns upset customers into valued partners in your business’s journey. Ready to turn the tide on customer feedback? Listen now and learn how every complaint is a step toward refin
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Episode 389: Words that Win- Language Skills to Defuse Customer Complaints
16/05/2024 Duración: 19minEver wondered if a customer complaint could actually be the key to unlocking untapped potential in your pet business? The truth is that behind every complaint lies a valuable opportunity waiting to be discovered. This week, as we explore strategies to not only manage complaints but to leverage them as stepping stones toward service excellence. We'll explore real-life examples and practical strategies to handle complaints effectively, but also leverage them as catalysts for growth. From turning dissatisfied clients into loyal advocates to refining your service offerings based on customer feedback, you'll gain insights that can revolutionize the way you approach customer relations. Whether you're a seasoned entrepreneur or a newcomer to the pet industry, understanding how to navigate and capitalize on customer complaints is essential for building a resilient and successful business. If you've ever felt at a loss for words when dealing with an upset customer, or if timely responses have been your Achilles' he
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Episode 388: Managing Emotional Reactions to Customer Complaints in Pet Businesses
09/05/2024 Duración: 20minHave you ever faced a day that spiraled out of control despite your best efforts? Maybe it was due to a misunderstanding with a client about their pet's needs or an unexpected hiccup in your scheduling. We know it happens to the best of us, and that's exactly why this episode is crucial. We're going to show you exactly how to turn the tide, enabling these road bumps to set you apart in this competitive market. But first, we are going to address the feeling we all have when our unhealed trauma comes up from "being in trouble." Handling customer complaints in the pet-sitting business isn't just about damage control—It's a skill that has the potential to reshape your professional trajectory and solidify your standing as a respected leader in your field. It is acknowledging the personal growth journey that it gives us the opportunity to go down. Today, we’re breaking down those barriers and turning customer complaints into stepping stones toward unparalleled success.
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Episode 387: 5 High Level Tactics To Increase your Hiring Speed
02/05/2024 Duración: 16minWithout the right team by your side, scaling your pet business will be impossible. That's why hiring the right people matters. It's the fuel that propels your business forward and keeps you competitive in a crowded marketplace. In this episode, we're tackling the importance of acting fast to attract top talent. The longer it takes to fill a role, the more likely your ideal candidates will slip through your fingers and into the arms of your competitors. However, it's not just about speed. It's about creating a seamless and positive experience for your potential team members. We'll uncover five actionable tactics to boost your hiring speed and find the perfect fit for your growing business. From effective communication with candidates to harnessing the power of data-driven decisions, we'll equip you with the tools to streamline your process and make smarter hires. If you are imagining a a world where your hiring process is standardized, errors are minimized, and decisions are made faster, listen in to hear
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Episode 386: What You Should Know About the Bookkeeper, CPA, and CFO of your Pet Business
25/04/2024 Duración: 17minAre you building castles in the sand when it comes to your business finances? ? In this episode of "Bella In Your Business," we're diving deep into the world of financial management for pet business owners. Join me as I unravel the mysteries behind bookkeepers, CPAs, and CFOs, shedding light on their vital roles in steering your business toward financial success. Ever wondered how bookkeepers conjure order out of financial chaos? Or how CPAs work their magic to save you from tax nightmares? We're uncovering the secrets behind these financial wizards, empowering you to harness their expertise for your business's benefit. From the ancient days of manual bookkeeping to modern strategies for financial mastery, we explore the evolution of small business finance and unveil the game-changing insights that can revolutionize your approach. Whether you're a seasoned entrepreneur or just dipping your toes into the world of business ownership, this episode is your passport to financial enlightenment. Get ready to tra
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Episode 385: Are the People You Surround Yourself with Hurting Your Business?
18/04/2024 Duración: 20minHave you ever felt like the weight of your business is resting solely on your shoulders? Do you find yourself wondering why some ventures soar while others struggle to take off? Join me for this week's episode of Bella in Your Business! We will uncover the secret to scaling your pet business: surrounding yourself with the right people. In the ever-changing landscape of entrepreneurship, let's the critical role that your team plays in shaping the destiny of your business. From spotting common pitfalls in scaling to navigating the intricate world of social media marketing. I share personal advice and invaluable insights. What solutions can you take to move your business in the direction you want to go? From mastering DIY social media content creation to deciphering the mysteries of inconsistent branding, this episode is jam-packed with actionable advice. Are you ready to revolutionize your approach to business coaching, marketing, and branding? I emphasize the transformative power of surrounding yourself wi
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Ep 384: Beware. Listen To This Before You Hire A Social Media Manager For Your Pet Business
11/04/2024 Duración: 22minAre you struggling to navigate the world of social media for your pet business? Wondering if hiring a social media manager is the right move for you? Join us in this episode of Bella in Your Business as we delve into the nuances of social media management and how it can propel your pet business to new heights. From understanding the unique qualities of a social media manager to creating engaging content that resonates with your audience, we explore the ins and outs of effective social media strategies tailored specifically for pet-sitting and dog-walking businesses. But it's not just about posting content randomly. It is about having a clear social media strategy aligned with your business goals, coupled with a deep understanding of your target audience's preferences and behaviors. And let's not forget about the human touch. There needs to be a balance between the professional and personal aspects of your business, and how a skilled social media manager can navigate this delicate terrain with finesse. But
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Episode 383: Quick Tips for Your Social Media with Easy Video Ideas (Freebie Inside!)
04/04/2024 Duración: 18minDo your social media posts fall flat? Do potential clients scroll by without a second glance? Video content is today's crucial key for captivating audiences and converting followers into loyal clients. Join me as I unlock the secrets of social media video magic with two innovative petpreneurs. Discover fresh reel ideas and editing tricks tailored for professional pet sitters and dog walkers like you. I'm also offering a special free download - "7 Real Video Ideas to Wow Pet Owners" -packed with clever concepts for showcasing your services while engaging fans. But this exclusive freebie vanishes Monday, so be sure to tune in! Give your pet care brand a video vitamin boost! Learn how to blend personalities and pet appeal into share-worthy reels and posts. Let's make 2023 the year your content leaps off screens and into pet parents' hearts. This episode was brought to you by JazzHr, the one place where you can get everything you need to find better candidates, get more organized, and make great hires.
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Episode 382: How To Have Great Staff Meetings Your Employees Will Be Begging To Attend
28/03/2024 Duración: 18minInn this week's episode of Bella in your Business, I’m sharing transformative business strategies with pet industry expert Liz Illig to catalyze scaling. If you lead a 6-7 figure pet company but dread lackluster staff meetings, this discussion will resonate. Like many founders directing rapid growth, I struggled to make mandatory meetings engaging despite understanding their profit potential. After too many dull sessions met with indifference, I realized I needed a better approach. In this episode, I will share my methodology to channel spectacular staff engagement into unbreakable client loyalty, outstanding care consistency, and perpetual revenue growth into the mid 6 and 7-figures. Because once your team wholeheartedly embraces the collective vision, that ownership drives accountability and quality that retains clients. Join me in unlocking this retention model as Liz unveils her secrets to inspiring true staff excitement. Let’s maximize staff meeting ROI together and elevate our women-led companies wi
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Episode 381: How 3 Pet Businesses Overcame Their Hiring Challenges with Jazz HR
21/03/2024 Duración: 27minDo you cringe at the thought of hiring new employees? Are you paralyzed by decision fatigue from an overflow of unqualified candidates? Have nightmares of disorganized chaos plagued your restless nights as your business scales? If left unaddressed, hiring woes can completely derail your business's growth trajectory. But solutions exist! Ones that can launch your business into the realm of automated bliss. In this power-packed episode, pet-sitting trailblazers Leia, Michelle, and Maris pull back the curtain on the hiring horrors that once left them frozen. You’ll discover how each entrepreneur went from begging any warm body to fill roles to leveraging systems that virtually guarantee 100% qualified applicants with Jazz HR. Through first-hand accounts, you’ll witness the exact moment each leader swallowed their fear, committed to a standardized hiring process, and skyrocketed their business as a result. From initial application questions to cognitive skills assessments, these pet-sitting pros cover it all.
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Episode 380: Because You Get To… Pet Business Lessons and Blessings
14/03/2024 Duración: 21minDo you see business challenges as crushing obstacles or opportunities for growth and life lessons? As a scaling entrepreneur, how you answer that question determines your future success. In this week's episode of Bella in Your Business, I vulnerably share my own journey from fighting daily fires to embracing each problem as a privilege. You’ll hear how I turned the “mom guilt” of teaching my daughter to tie her shoes into an analogy for investing in employees during growing pains. I used to dread the inevitable hires who didn’t work out or the clients complaining over delayed orders. Now I get excited over these chances to improve. As one listener told me, “Bella taught me that struggles mean you actually have a real business!” Through candid personal lessons, I explain how my childhood traumas shaped an overwhelming fight-or-flight reaction to upset customers. You’ll learn how I navigated my own therapy and self-work so I could lead my team through challenges with empathy. Beyond mindset, you’ll hear tan
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Episode 379: Discovering the Secret to Getting Lots of Employees and Clients with Angela Watts
07/03/2024 Duración: 29min.Have you ever felt totally overwhelmed trying to market your growing pet care business? My amazing guest Angela Watts shares her story of nearly drowning before discovering my marketing program that helped her thrive. Angela started Positive Paws Dawg Walking in 2012 and soon found herself solely responsible for the fledgling company when her husband fell ill. Juggling caretaking, a full-time teaching job, and running a pet service pushed Angela to the brink of total burnout. She even lost 95% of her business at one point! Yet Angela persisted and has grown Positive Paws into a 20-person operation through perseverance and nurturing leadership. Still, she struggled mightily with marketing and outsourcing tasks that stole her energy and creativity. Angela admits feeling continually overwhelmed trying to run social media, create content calendars, blog, and keep up with 10 marketing channels while also managing employees and dozens of client pets daily. She thought about closing up shop many times. Then Ang
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Episode 378: Unlocking Growth. Leveraging Video in Your Pet Sitting & Dog Walking Business
29/02/2024 Duración: 18minImagine captivating your audience without saying a word, or better yet, making them feel right at home with your business before they even meet you. That's the enchantment of video, and we're here to show you how to wield it. What's in Store: Camera Shy? No Problem! I know how to help you turn your camera fright into camera delight, making you a pro in no time. Easy-Peasy Video Tips: Discover how to create amazing videos that tell the world, "Hey, we're the best at what we do!"—and all with just a few clicks and tricks. Social Media Sorcery: Learn to spread videos across your social platforms, enchanting potential clients and turning followers into fans. AI: Your Secret Sidekick: Dive into how artificial intelligence can be your behind-the-scenes hero, making content creation smoother than ever. If you're ready to unleash the power of video and watch your pet business soar to new heights, then this episode is your golden ticket. Don't miss out on this week's episode of Bella in Your Business
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Episode 377: From Dog Walks to Dreams. The Unleashed Success Story of Randy Clark
22/02/2024 Duración: 27minEver dream of diving into the pet business ocean but don't know if you're diving into calm waters or a whirlwind? In the ever-evolving and competitive landscape of the pet industry, understanding the journey to success through firsthand experiences can be incredibly enlightening. This week on "Bella in Your Business," we have an episode that you simply cannot afford to skip, especially if elevating your pet business is at the forefront of your goals. This week I am joined by Randa Clark, a veteran in the pet industry with over 20 years of experience. Randa’s narrative from initiating a dog training venture to diversifying into pet care services is nothing short of inspiring. We unpack the layers behind Randa’s strategic decisions. The pivotal moments (including an accidental email that led to a substantial business opportunity), and the challenges faced in enlarging a business foundation. If you are thinking about franchising or want to expand your business, these tips are for you. Randa’s got the lowdown
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Episode 376: The Differences in Selling Your Pet Services To Different Generations
15/02/2024 Duración: 25minImagine cracking the code to selling pet services effortlessly to any client, regardless of their age—from the enthusiastic generation of Gen Z to the seasoned Baby Boomers. It's not just a dream; it's this week's reality! The Times Are Changing, and So Are Your Clients… In an era where personal connection battles with digital dominance, understanding the unique preferences of each generation can significantly amplify your pet business's success. Why This Episode Is a Must-Listen: Demystifying Generational Preferences: Discover why Baby Boomers may favor a handshake over an email, or why a millennial might choose your service based on an Instagram story. ?? Revolutionizing Your Sales Strategy: Get the first look at a transformative sales approach tailored to bridge the generational gaps, ensuring no client feels left behind. The Art of Modern Marketing: Learn the tactics that resonate, from showcasing the power of personal stories to leveraging the latest tech trends for an unforgettable service experie
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Episode 375: The Mindset It Takes to Buy Multiple Pet Businesses with Beau Bibeau
08/02/2024 Duración: 20minAre you feeling stuck in your pet business journey? Teetering on the edge of expansion but haunted by the echoes of doubt? This week on "Bella in Your Business," we're slicing through the fog of fear. We are lighting the path to growth with an extraordinary guest, Beau, the mastermind behind Top Dog Walk’s multi-location success story. Beau opens up about evolving from an employee to an empire builder. Revealing how understanding his "why" propelled him from maintaining a single location to spearheading a cross-state dog-walking dynasty. With Bella's guidance, Beau refined his ambition. Transforming it into a blueprint for relentless growth, grounded in service and personal development. Despite the challenges of managing businesses from a distance, Beau shares his golden rules for staying connected to his team and mission. Discover his top picks for books and podcasts that keep him inspired. Along with how a commitment to ethical business practices and a laser focus on systems and delegation have been cruci
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Episode 370: Thoughtful Tactics to Build Your Dog Walking Company Culture
21/12/2023 Duración: 14minHave you ever wondered why some pet businesses absolutely thrived in 2023 while others merely survived? Discover the secret in this invigorating episode of Bella in Your Business. Hint: It has everything to do with company culture and community. This episode I am continuing on the topic of isolation, and tying in how building company culture brings people together in your business. I unravel the secret sauce it takes to foster a positive and collaborative work environment for your team. Imagine a business filled with ecstatic clients and a team that's bursting with job satisfaction. How can you make this a reality for your pet business? I also delve into the transformative power of open communication. How community brings people together to not only work well but be the best versions of themselves. This episode is an integral navigation tool for pet businesses striving towards remarkable success in 2024 and building better company culture. Prepared to unlock a bright future deserving of your pet business?