Learning At Large

This week, I talk to David DeFilippo, who has over 25 years of experience in corporate L&D. In today’s episode, David shares insights into the role of a CLO and knowing when to push back, whether learning really happens when delivered at scale, the science of instructional design, getting organizational alignment, and how to respond quickly to change. I hope you enjoy the show.  (EP13)

In this week’s episode, we take a dive into lessons learned from developing thousands of digital learning products with Treion Muller, CPO at Strategy Execution. We look at how to manage vast microlearning libraries, how to develop a microlearning journey that has a genuine transformational impact, localization challenges and how to overcome them, and tips for moving from the classroom to online. Enjoy the episode.  (EP12)

This week we took a slightly different approach to Learning at Large, looking at L&D through the eyes of Nigel Travis, Executive Chairman of Dunkin’ Brands. In this episode we explore—amongst other things—a new way to design compliance learning, secret ingredients for a healthy culture, what a CEO might look for in a successful L&D team, and how embracing the ‘challenge culture’ can transform your organization. Enjoy the episode. (EP11)

In this week’s episode, I speak to Tracy Tibedo, Director of Commercial Training at multinational biotech company Thermo Fisher Scientific. We take a dive into how to socialize learning design methodologies to get the support you need from your business, how to deploy learning across multiple languages and cultures, and how to spot exceptional learning designers at an interview. Enjoy the episode. (EP10)

Today, I’m joined by Jon Kaplan of Corvantus Consulting. In this week’s episode, we take a deep dive into the skills that companies must develop in order to keep up with change, why digital learning itself needs a change of pace to keep up with the learner, and how you can use xAPI to build new insights into performance. (EP9)

Today, I speak to Karen Hebert-Maccaro, Chief Learning Experience Officer at O’Reilly Media. Supporting over 2.5 million technical specialists worldwide, the complexity of what Karen manages is absolutely mind-blowing. This episode is useful to anyone who is looking for new ways to personalize learning at scale. (EP8) Music by Scott Holmes  

Today, we’re lucky to have two guests on the show from Aviva. Aviva has a workforce of 30,000, and our guests today, Gemma and Paul, oversee the global learning strategy from the headquarters in London. Between them, they are treading a new path and setting an example for what an effective L&D team looks like. With design at its heart, this episode is useful for practitioners looking to build a team that will make a real business impact. Enjoy. (EP7)

In this episode, I'm joined by Nick Shackleton-Jones. Nick puts his theories into the context of an L&D leader, showing practical guidance on a bottom-up approach for delivering human-centered learning at scale, which types of learning experience will build better engagement, how to benchmark the effectiveness of your learning strategy, and finally, how to capture authentic stories on camera within your organization – and why. Today, I’m joined by my colleague Kirstie Greany, who is herself an expert in digital learning. (EP6)

Today, I talk to Tom Marsden, CEO of technology company Saberr. In this episode, we discuss the role personal values play, psychological safety, setting team norms, building an environment where people can tackle challenging issues, and how to trickle-down organizational values into something that is much more meaningful at a team level.  (EP5)

In episode 4 I speak with Lars Hyland, Chief Learning Officer at Totara Learning. Lars is an advocate for the positive impact that technology can have on education and learning. We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture. (EP4)

In episode 3 I talk to special guest Sam Taylor. A learning leader for nearly 20 years. Sam believes in putting the learner first and has found ways to achieve that scale by shifting the conversation from training to development. We talk about digital first learning strategies and how to build a successful culture in your organization. And finally, why confidence is an important indicator of effectiveness. (EP3)

In episode 2 I talk to Daniel Hunter, Global Trainings Manager at 350.org. We talked about the power of storytelling, speaking to feelings, using campaigns to build a network, group learning techniques, and above all, how to get people to get into a mindset where they’re actually prepared to take action on something they care about. (EP2)

To kick off the Learning at Large podcast, I talk to Paul Goundry, Head of Learning at Utility Warehouse. We talked about what CLOs can learn from product designers, how to show the value of L&D by linking it to business impact, and Paul shared a number of resources and insights that have helped him develop his quite unique perspective on learning at scale.  (EP1)