Tony Marciante

No one likes them, but every restaurant will get a bad review. Listen and learn about how to respond quickly, with compassion…whether the review was positive or negative. You can be a shining star and reverse a negative situation by how, and when you respond. Let's get those "star ratings" climbing in the right direction! --- Send in a voice message: https://podcasters.spotify.com/pod/show/cheftony/message Support this podcast: https://podcasters.spotify.com/pod/show/cheftony/support