Cx Leader Podcast With Steve Walker

Combining your customer experience and employee experiences can have a tremendous impact on your overall experience efforts. But what does that look like from the data perspective – how do they link and why would it be advantageous? Host Steve Walker welcomes Tanner Smith, senior analyst at Walker, for a discussion on linking CX and EX data and how it benefits the organization's experience programs. Download Walker's free report "Effectively Combining CX and EX": https://walkerinfo.com/cxleader/effectively-combining-cx-and-ex/ Listen to the episode "Effectively Combining CX and EX": https://cxleaderpodcast.com/effectively-combining-cx-and-ex/ Listen to more episodes at https://cxleaderpodcast.com/ Learn more about Walker at https://walkerinfo.com/