The Modern Mann

Neil 'Sam' Samworth spent 11 years as a prison officer at HMP Manchester - better known as Strangeways, one of Britain’s most notorious jails. Building rapport with the men incarcerated there, he prided himself on de-escalating violent and threatening situations; an approach becoming increasingly impossible as the prison service churns through staff. In this interview with Olly, he confronts corruption; considers the toll his job took on his mental and physical health; and explains why, in his view, officer training is inadequate for purpose… Neil’s books, ‘Strangeways: A Prison Officer’s Story’ and ‘Strangeways Unlocked’ are out now. His video series, ‘Real Porridge with Sam Samworth’ is on YouTube. — Meanwhile, in the Zeitgeist, Ollie Peart tries his hand at white labelling and drop-shipping. Using Chinese wholesalers Taobao and AliExpress, can he stumble upon the next big consumer sensation? How do Western brands ‘add value’, ensure decent customer service and client satisfaction when they’re flogging good