Disney At Work Podcast

Greetings and Happy New Year! As we embark on 2024 I wanted to bring to you a conversation I had with Betsy Jordyn, a former Disney Cast Member and organizational development leader. She works with consultants now, but she speaks of a time when the internal organizational development was almost an outside consulting group to getting Disney’s organization to the next level. The research she and her team did unearthed what eventually became the Basics initiative, which was an effort to unify Guest engagement across the board. Betsy and her team brought The Walt Disney World leadership organization together link leadership behaviors to implementing a better Guest experience. Let’s revisit the Disney Basics with Betsy Jordyn. Thanks to Betsy Jordyn for joining me on this podcast! You can learn more about her work here! My new book, "A Century of Powerful Disney Insights" is available! Now available on Amazon! Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, L