The Dental Practice Heroes Podcast With Dr. Paul Etchison

In this episode of Dental Business Mentor,  Dr. Etch and Dr. Bhullar tackle the question, What do I do when my team member knows what to do but doesn’t do it? Dr. Bhullar explains… -Team members need authorship over systems.  Include them in the process -Explain the why.  Why are we doing things this way? -How does this system working well affect them and make their life easier? Does it reduce stress and future work them? -Focus more on the results, rather than the process. Dr. Etchison explains… -What is the goal of the system?  Be clear!  The why is so important! -Why would a sane person not follow the system? Ask yourself.  Ask the team member. Ask for input from them.  We need to have a real conversation. -Make sure you are clear on what the system and the conditions of the system are.  Get it in writing. ------------------------------------------------------- If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor. For