Grow My Clinic Podcast

In this episode, Conflict Resolution Specialist Catherine Gillespie talks about how we, as business owners, can help resolve conflicts at work and the things we need to do to ensure harmony in the workplace. She also touches on how we can improve our feedback systems so that people can be better prepared to give and receive feedback.Catherine goes through all the details that go into resolving conflicts and also talks about the different types of conflicts she has seen throughout her career (and how we can manage them).Want to learn more about conflict resolution? Check out the full episode! SHOW NOTESCatherine’s Background and Defining Conflict Resolution[0:00:50.1]  How Catherine became a conflict resolution specialist[0:04:50.5]  What is ‘conflict resolution’?Dealing with Workplace Conflicts for Team Leaders/Business Owners[0:05:59.6]  How do we manage workplace conflicts?[0:08:03.1]  Common mistakes leaders make when dealing with disagreements in the workplace[0:10:07.2]  Types of conflicts in a small wor