African Tech Round-Up

Britam Director Shares Strategy on Modernising Insurance for Africa's Digital Age

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Sinopsis

In a rapidly evolving financial services landscape, traditional African insurers are racing to modernise their operations and product offerings to meet changing consumer needs. This episode explores how one of East Africa's largest insurance providers is navigating this transformation. Episode overview: In this first instalment of a special two-part miniseries on digital transformation across Africa's insurance and healthcare sectors, Andile Masuku, sits down with Evah Kimani, director of partnerships and digital at Britam. With over 18 years' experience spanning telecommunications, ICT and financial services, Evah provides unique insights into how legacy insurers are embedding their products into everyday consumer touchpoints. Key topics: • Digital transformation strategies in traditional insurance • Embedding insurance in daily consumer moments • The influence of cultural practices on financial innovation • Product development in the digital age • Partnership strategies for insurance providers • The role