Makingchips | Equipping Manufacturing Leaders

During this episode of MakingChips, Jim and Jason talk with Tim Thiessen, Vice President of Sales and Marketing at Okuma America Corporation about the core values and culture of OKUMA. This conversation happened at IMTS2018 where that unique culture was on full display. OKUMA has been around for 120 years. During this conversation, Tim shares how their values influence how they serve customers. He also gives his vision for the future of manufacturing. You don’t want to miss this episode of MakingChips. Connect with us:www.MakingChips.com/contact How core values impact customer interaction Long-term successful companies with strong core values are the ones that last over time. This is certainly true of OKUMA. OKUMA has a saying, “The criticism of one is more valuable than the praise of millions.” OKUMA takes customer engagement seriously. Their tagline is “Passionately pursuing customers for life.” Tim Thiessen shares how that impacts sales and customer interaction. He says, “In sales, you want to be as close