Bulletproof Dental Practice

The Bulletproof Dental Podcast Episode 373 TITLE: 1+1=3 The Power of Alignment and Delegation for You and Your Office Manager with Erika Pusillo HOSTS: Dr. Peter Boulden and Dr. Craig Spodak GUEST: Erika Pusillo, DAADOM DESCRIPTION In this episode, we welcome Erika Pusillo to the #1 podcast in the universe as we discuss the critical role of office managers in dental practices, emphasizing the importance of clear communication, regular meetings, and vision alignment. We’ll explore office managers' challenges, including feelings of underappreciation and the need for specific recognition of their contributions. The conversation highlights the necessity of understanding business operations and profit management while fostering a supportive and collaborative environment within the dental practice. They discuss how to empower team members, shift mindsets for better leadership, and the value of investing in people.  TAKEAWAYS The role of an office manager varies greatly between practices. Clear communication of