Apartmenthacker Podcast

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.Let’s shoot straight.Just because you can add a door-to-door trash service and collect a bit of rev share... doesn’t mean you should.In this episode, I’m sharing my unfiltered perspective on one of the most debated amenities in Multifamily: valet trash services. No supplier names mentioned — this isn't about calling folks out. It’s about calling attention to what matters.We unpack:Why labor variables make valet trash hard to manageHow inconsistent resident behavior turns into operational chaosThe hidden costs of managing vendor partners as extensions of your teamAnd the biggest truth of all: Perception is reality — especially when prospects see trash before they see the leasing office.If you're in Multifamily leadership or operations, this isn’t just about trash — it’s about standards, service quality, and your brand reputation.Like I always say — just because it’s other income doesn’t mean it’s