Unstoppable | A Conversation With Change Makers

On this episode of The Kara Goldin Show, we’re joined by Michael Jacobson, CEO of French Florist—the Los Angeles-based floral brand that has transformed from a single struggling shop into a $9.5M+ powerhouse poised for national franchise expansion. Michael is on a mission to disrupt the floral industry with a blend of creativity, operational excellence, and a commitment to customer experience.In our conversation, Michael shares what it took to transform French Florist, from the unsexy but critical work behind the scenes to building a brand that puts feelings and customer experience first. We dive into the systems and mindset shifts needed to scale a family business, the power of storytelling in a traditional industry, and why focusing on values before revenue has driven French Florist’s success.Whether you’re a founder looking to reinvent a legacy business, a brand builder wanting to understand operational excellence with heart, or someone who loves hearing about bold transformations—this episode is packed wi