Smart Agency Masterclass With Jason Swenk: Podcast For Digital Marketing Agencies

What Do You Need to Do to Quit Losing Clients Have you ever lost a client even though you’ve done great work for them? Puzzled as to why your “bad client” is so bad? This episode is all about what clients really want, from the woman who literally wrote the book. Learn all about maintaining good client relationships, how to quit losing clients, plus managing and training an amazing account service team that helps grow agency business. In this episode, we’ll cover: Why great work isn’t enough to keep clients happy. What clients actually want from their agency. 3 ways to make agency clients’ lives easier. Hiring and managing a team that grows your agency. There’s no such thing as a bad agency client... only a bad prospect or a bad process. In this episode my guest, Chantell Glenville, goes in depth on the bad agency processes that are killing your business. Chantell spent a number of years working both the client side and agency side of the business. She’s the author of best-selling book “What Clients Really W