Bulletproof Dental Practice

Bulletproof Dental Practice Podcast Episode 37 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: Listen to part 1 before proceeding! Operations manuals are created so you can focus on your highest and best use Silo 1 – Clinical systems Create manuals for the various positions within the clinical team; dental assistant, hygienist, doctor, etc. The manual should contain all processes and procedures – documented. Include pictures, diagrams Running through a comprehensive checklist frees up the brain to focus on tasks at hand. Silo 2 – Business Operations Create manuals for the various positions: front desk Include processes for everything these team members do within the course of their day Silo 3 – Marketing For mature practices, this silo is one of the most important silos in growing the business Practice owners should know enough about marketing process to be able to have intelligent conversations with outsource vendors You can have the most well-oiled systems-dependent practice in the wo