Bulletproof Dental Practice
Creating Contagious Team Culture - Boulden & Spodak
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:57:43
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Sinopsis
Bulletproof Dental Practice Podcast Episode 21 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: Find fulfillment in helping others. Today is the golden age of dentistry. To create a raving fan culture, your team must know how to make creative solutions within a given paradigm. Self-managed teams - they know what to do and they manage themselves. This results in more fulfillment. Tell your employees the WHY of the job. Make it results and performance-based. Learn to be self-sufficient first then learn to delegate the job. Referrals happen organically. Recognize your culture and explicitly define it. Self-managed team can hire their own people. You have to talk about your culture and give examples about it daily. Talk about the most important thing to your people outside their annual review. You’ll find out it’s not really about the money. Concept of peer-to-peer rewards. Focus on giving your people experience. Customers mostly review the culture. Make it a safe environment for your team and cust