The Talent Development Hot Seat

In this episode, host Andy Storch sits down with Jamie Albers, co-founder of Mento—a company at the forefront of transforming professional development with performance-based coaching solutions. Jamie shares her journey from Middle Eastern Studies to leading innovative teams at Google and eventually launching Mento, which is redefining coaching by skillfully blending mentorship from real-world operators with data-driven methodologies.Jaime’s journey may look intentional in hindsight, but it unfolded through a series of unexpected choices. Originally pursuing Middle Eastern studies in college, Jaime set out in a different direction than most would expect. After graduation, they took a role as an advertising associate at Google during the 2010s—a time when such jobs were often a mix of customer service and ad review, but proved to be a valuable training ground. Grateful for the opportunities at Google, Jaime also seized the chance to participate in a classic “20% project,” further shaping their path. Looking bac