The Dental Practice Heroes Podcast With Dr. Paul Etchison

It’s the classic lose-lose situation: a patient walks in with no pain, goes home, and calls you back and says, “I’m having pain and it didn’t hurt until you touched it.” Even when you do everything right, you still get the blame.In this episode, you’ll learn exactly what you can say in appointments to avoid conflict, the treatment planning mistakes that can come back to bite you, and how to handle to patients who demand you pay to fix what’s “wrong.”Topics discussed:Why new dentists struggle with patient complaintsHow to communicate risks with empathyThe importance of decisiveness in treatment planningUsing AI to address post-op painHow to explain post-op sensitivity and possible complicationsHow the DPH coaches handle retreatment and refund demandsLearning from mistakes and addressing issues with your teamThis episode was produced by Podcast Boutique https://www.podcastboutique.comGRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, a