Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

"There's no upside for not being nice." Notable Moments [02:32] What "being nice" actually means in leadership and daily interactions [03:20] Why raising your voice causes you to lose respect [04:12] How organization and stress management affect how you treat people [07:12] Handling tough conversations while still being respectful [09:47] The influence leaders have, even when they don't realize it Being nice is often misunderstood in leadership. In this conversation, Lee explains why kindness is not weakness, how respect builds long-term influence, and why managing your emotions matters more than managing other people. He shares practical examples from daily life, leadership roles, and personal experiences to show how being nice strengthens relationships, protects your reputation, and improves your own well-being. Notable Moments Read my blog for more from this episode.  Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Plann