Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

"Knowledge is the key that opens all the doors ahead of you." Notable Moments [03:55] Why making people feel important changes everything [06:42] The emotional root of most leadership problems [09:20] How exposure reshapes perspective and confidence [12:29] Reputation and the danger of untold stories [15:06] Why intentionality separates leaders from managers Knowledge is more than information. It's influence, credibility, and trust. In this episode, Lee Cockerell, retired Executive VP of Walt Disney World, explores how learning shapes leadership in high-pressure environments, why everyone needs to feel valued, and how reputation is built through intentional actions.  Knowledge doesn't just make you smarter. It makes you steadier, braver, and more useful to the people around you. And that's the kind of currency that never loses value. Read my blog for more from this episode.  Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation P