The Wired Educator Podcast

WEP 258:The Magic of Customer Service in Education an Interview with Greg Honchel Hosted by Kelly Croy

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Sinopsis

In this episode of the Wired Educator Podcast, Kelly Croy sits down with Greg Honchel, Educational Sales Consultant with IXL Learning, to explore a powerful idea that often gets overlooked in schools: customer service. Yes… customer service. Greg shares how putting students first, communicating with clarity, and building authentic partnerships can transform not only business relationships but classrooms, districts, and student outcomes. This is a conversation about leadership, intentional technology use, and how small acts of service create lasting impact. You are going to love this episode. About Greg Honchel Greg Honchel is an Educational Sales Consultant with IXL Learning, partnering with districts across central and northwest Ohio. He works closely with curriculum leaders and principals to help schools evaluate instructional resources, align tools to student needs, and implement data-driven solutions with clarity and purpose. Prior to joining IXL, Greg spent five years in education, including time as a P