Just-in-time Cafe: Lean Six Sigma, Leadership, Change Management

Tune in to hear Tracy’s interview with author Jeffrey Liker who just published The Toyota Way to Service Excellence. Find out about an app that facilitates seamless communication with bad grammar. Check out why Pearl Harbor airmen met up with… The post Podcast: Just-In-Time Cafe, Episode 24 – How Service Organizations Move From Mediocrity to Excellence, With Jeffrey Liker appeared first on GoLeanSixSigma.com.