The Startup Chat With Steli And Hiten

In today’s episode of The Startup Chat, Steli and Hiten share some tips on how to optimize the time to respond to inquiries. In the startup world, it is important to not only respond to customer's inquiry in a positive way but quickly as this will start the communication that should lead to a successful sale. However, this can be a tricky thing to pull off, especially if you’re very busy. In this week’s episode, Steli and Hiten talk about why it’s important to respond to customer inquiries quickly and they share some tips, tricks, and tools that founders can use to get better at shortening their turnaround time. Time Stamped Show Notes: 00:39 Why it’s important to have a quick turnaround time in today’s world. 01:55 How to deal with inquiries on the personal side of things. 02:58 How a quick turnaround time can be a good thing for your brand. 03:45 Factors that can affect your response time. 04:42 Times when responding quickly can be a negative thing. 05:53 Two major factors that affect your response time. 0