Spapreneur Podcast

On this episode of the podcast we’re talking about a hot topic directly from our Spapreneur Community - how to fire a client! It all depends on the situation really. Sometimes it means you have to have a difficult discussion.  Having the skills to handle this particular situation is when you know you’ve become an amazing owner. Topics Covered Is now the time to fire the client? The clients suck the air out of the room Build into the time if they are late but you love them - and charge them for it When the client causes so much drama Don’t justify yourself when enforcing your policies Your clients think in terms of 9-5 Become unavailable and remain unavailable Make your clients behave throughout the business It’s okay to fire the clients over the phone or through email Recharge yourself Resource Mentioned The Pumpkin Plan Michelle Snelling - Protect Oil