Between Heaven And Earth

When you get into a heated argument with your spouse, friend or co-worker what should you do? Maybe you’ve run into a confrontation on Facebook, a conflict with co-worker, or you have a disagreement with your teenager, how do you handle it? Douglas E. Noel, my guest today, can show us how to diffuse conflicts quickly by de-escalating anger in 90 seconds. He is an award-winning author of three books, a teacher, speaker, and a trainer. His fourth book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less is published by Beyond Words/Simon & Schuster.  I found his book to be fascinating and it happens to be on a topic that seems to be one everyone’s minds these days, which is disagreement. Every day I turn on the TV and there’s some statement, some position, some tweet that creates lots of conflict. About Doug Noll - Douglas E. Noel is a lawyer turned peacemaker. He is a full time internationally recognized mediator, specializing in difficult, complex, and intractable conflicts. He is the author of