Coaching For Leaders

136: How To Create Leadership Connections in The Smallest of Moments with TouchPoints from Douglas Conant

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Sinopsis

For many of us, our tendency is to minimize our daily interruptions so we can get more done. On today’s show, my guest Douglas Conant helps us all recognize why these moments are critical in our work as leaders and how we can best utilize them. Guest: Douglas Conant Founder, Conant Leadership (Facebook) (Twitter) Former CEO, Campbell Soup and President of Nabisco Author with Mette Norgaard of the New York Time Bestseller TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments* “The More I Learn About the Outside World, The More Effective I Am With The Inside World.” -Doug Conant Doug's TouchPoint framework Ask first, “How can I help?” 1. Listen intently to what’s said and not said 2. Frame the issue so you understand the context in which the person is looking for your help 3. Help them advance the agenda Ask at the end, “How did it go?” Doug mentioned the book Talent is Overrarted by Geoff Colvin* Check out these two articles from Doug Turn Your Next Interr