Scott Lorsch

Reviews: How to utilize them for you business



Reviews are fantastic for your business to allow customers to see how awesome you are before they select you. To get reviews you should call or email your existing customers and ask for a review. On your email, you should ask for an honest review and put exactly where you want the reviews. I recommend putting the links to Yelp, Google, and Facebook for your business so that customers do not have to work hard to find the place to review you. Don't make them do work. If they ask they can copy the same review to all 3 places since different customers will appear at each site. Once you have a review, respond to it whether it is good or bad. This shows potential customers that you are active and work with your customers. Thank them for the review! If it is a negative review, explain what really happened so hopefully the person who reads it sees the true story.