Master Samurai Tech Radio

https://youtu.be/xCqKdgQkz-o   Special 4th of July episode: - Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share - Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-customer - Current thinking on responding to negative reviews - Dealing with unreasonable customers - Master Samurai Tech news Learn more about managing an appliance repair business and your customers in our online business course. Subscribe to the podcast on iTunes or Android and listen to past episodes at http://mstradio.com Subscribe to our newsletter at http://mst.buzz You can listen to just the audio portion of the vodcast in the player below: