Mcgraw-hill

In SURVIVING THE TOXIC WORKPLACE, business consultant, radio show host, and psychotherapist Dr. Linnda Durré teaches workers how to put a stop to toxic workplace behavior using S.E.S.S.I.O.N.: the Situation, Explanation, and Solution System in Overcoming Nuisances. Using examples of 79 specific “Staff Infections™,” or destructive work personalities, Durré helps readers identify and diagnose toxic behavior, understand why it occurs, and deal with it through direct conversation with the offender. Readers will learn the seven effective communication techniques for dealing with different conflict styles, as well as what to do next and additional resources to turn to when more than a one-on-one conversation is required. Whether dealing with “Frannie the Flatterer,” “Dick the Dictator,” or “Bobby the Boss’s Relative,” SURVIVING THE TOXIC WORKPLACE empowers employees to take matters into their own hands, deal with dissension effectively, and create an environment in which they can thrive. www.survivingthetoxicworkpl