Mastering Business Analysis
MBA196: Customer Journey Treasure Hunting
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:21:29
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Sinopsis
Vince Mirabelli shares some practical, how-to approaches to developing empathy, mapping the customer journey, and finding business process improvement opportunities along the way. The post MBA196: Customer Journey Treasure Hunting appeared first on Mastering Business Analysis.
