Inside Outside

In this episode, Brian Ardinger, Inside Outside Innovation Founder, talks with Aaron Hawkins, former Head of Global Prime, now Whole Foods and Fresh Last Mile Delivery Strategy, at Amazon. And currently the VP of Digital Product at Northwestern Mutual. They discuss eCommerce retail at Kohl's and Amazon, drop shipping, customer experience, PR-FAQ, customer truisms, financial services at Northwestern Mutual, and Agile. Read the transcript at insideoutside.io