People Processes

A recent COVID-19 employer survey conducted by Willis Towers Watson says that a majority of North American employers expect that most of their furloughed workers will return to work by the first quarter of 2021. However, relatively few employers expect this to be the case for laid-off employees. Even though more employees are working remotely than ever before, few companies have policies in place that could encourage this arrangement once the dust settles around the pandemic. According to the survey, 55 percent of respondents expect most (at least three out of four) of their furloughed employees to be back at work by the first quarter of next year; however, just one in six (16 percent) expect to rehire most of their laid-off workers by then. Public health and economic recovery are two of the biggest factors in deciding which employees to bring back to work. However, employers need to adapt to having a larger percentage of remote workers—a new normal which will fundamentally change their culture. Looking ahead