People Processes

The idea of outsourcing work used to be a questionable practice, whether for ethical reasons (i.e. exploiting lower wages) or patriotic ones (i.e. stealing jobs from Americans). Today’s guest explains why these concerns are nothing more than misconceptions, and why hiring VAs, particularly from the Philippines, is becoming more popular with U.S. companies today than ever before. While many small businesses now see the potential value in outsourcing, the process itself may seem daunting. What are the differences between the online and in-person hiring process? How can you make sure that your VA is using their time wisely? What should American employers keep in mind when communicating with Filipino employees? Today’s guest answers those questions and more. We have interviewed John Jonas, the founder of OnlineJobs.ph, to discuss the step-by-step process for scouting for, interviewing, hiring, and managing Filipino VAs. 1) How has outsourcing changed in the last 11 years that you’ve been managing OnlineJobs.ph? I