People Processes

Too few managers believe key performance indicators align with organization’s strategic objectives — MIT SLOAN A new global study on the state of key performance indicators, released by MIT Sloan Management Review(SMR), suggests that a high number of executives underutilize KPIs as a leadership tool. Despite having access to magnitudes more information, nearly 30 percent of surveyed leaders don’t use KPIs to drive change in their organizations. The study, https://mitsmr.com/2syjWyu (“Leading with Next-Generation Key Performance Indicators,”) delves into why some business leaders are rethinking how they use KPIs to lead and manage the enterprise. “KPIs should be the most important data and analytics that an organization has,” said Michael Schrage, a research fellow at the MIT Sloan School’s Center for Digital Business and a coauthor of the report. “But our research indicates that KPIs are mismanaged and undervalued.” There is one notable exception to the report