Biztalk Radio's Podcast

Your phone calls are not being returned even by your customers, prospects blow you off if you do get through, and nobody seems to be interested in switching vendors. Sound familiar? Jill Konrath, sales strategist and author of "Snap Selling: Speed Up Sales and Win More Business With Today's Frazzled Customers" talks with Jim Lobaito, and shares her strategies on how to get through to customers and speed up their decision making process.