Customers For Life
CFL 009 - An Overlooked Threat To Your Business: The Emotionally Detached Employee
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:15:23
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Sinopsis
You have one shot to get it right with a customer; maybe two if you're extremely lucky. Employees who are detached emotionally are extremely damaging to your brand because the assumption customers make is that this employee is a perfect reflection of the brand promise - good or bad.
