Go For Launch Rocket Fuel For Entrepreneurs

Have you ever asked yourself, "What would Walt do?" (Walt being Walt Disney, of course!). If so, you will love learning from Vance Morris, who helps companies create "Disney-Style" service in their businesses with his firm, Deliver Service Now Institute (DSNI). Vance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90s. It was at the Contemporary that Vance experienced his crowning achievement—by designing, opening and operating Chef Mickey’s, Disney’s flag-ship Character Dining Experience. After leaving Disney, Vance utilized his skills to rescue or improve many of America’s companies and government agencies. His clients included Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office