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CS Radio #15: NPS - The Good, The Bad, and The Ugly
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:27:16
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Sinopsis
Tom and Rachel talk about how to add Net Promoter Surveys to your customer success toolkit, what are the "gotchas" to look out for, and give some practical tips on sending your very first NPS.
