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CS Radio #13: When Customer Success Meets Product Development
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:23:59
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Sinopsis
Marty Cagan shares how to build products that customer love, why saying "yes" to customer enhancement requests is not doing them any favors, and the state of the art in enterprise SaaS user experience.
