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CS Radio #3: Want Customer Success? First Figure Out Training.
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:21:17
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Sinopsis
Bill Cushard from ServiceRocket joins us to explain what makes for great customer training, what Cloudera and Hubspot are doing right, dealing with hecklers, and whether training is ever a "bad word".
