Executive Innovation: The Evolution Of Customer Experience & Sales

In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Mark Lamplugh. Mark Lamplugh is a fourth-generation firefighter and former captain with the Lower Chichester (PA) Fire Company. He is the Director of Media and Public Relations with Institute for Responder Wellness and formerly Deer Hollow Recovery. Mark is one of the top marketing executives in the United States and has revolutionized how Mental Health, Behavioral Health, and Non-profits reach potential clients and spread their message thru influence and traditional marketing. Listen in on topics discussed during this podcast such as: The adverse effects of the opioid epidemic on first responders. Underlying issues include mental health, addiction, alcoholism, and fatigue. How are today's firefighters and EMTs coping with such an increase in overdose calls? What is the added stress of combining EMTs and firefighter duties? The consistent run to calls has created no downtime/rest. Rural areas are being h