Retail Gets Real

Cary Kelly’s passion for cooking led the former executive coach to open her first food retail business. Over the years, Kelly and her company have evolved constantly to stay on top of changing trends. Rebranding her culinary marketplace as The Cookery and customizing each location to suit the neighborhood has helped the company’s stores gain a loyal following. On this week’s episode, Kelly explains why she measures success by employee and customer satisfaction and shares lessons learned from expanding her business.