Cx Leader Podcast With Steve Walker
The Out-of-box Experience
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:26:58
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Sinopsis
Customer experience isn't limited to simply how your employees interact with your clients - it plays a critical role in how products are developed and maintained. Steve welcome Arjan Vilkhu, senior manager of customer insights at Hill-Rom, a global medical technology company, to discuss how their CX program informs how their customers’ experience using their products can be improved.