Cx Leader Podcast With Steve Walker
Starting from Scratch
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:22:07
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Sinopsis
It might sound like more work but sometimes building a CX program from the ground up has its advantages. Steve welcomes guest Roberta O'Keith of Murphy-Hoffman Company, a full-service truck dealership, to discuss how she started customer experience programs in companies that had no such efforts in place.
