Cx Leader Podcast With Steve Walker
From Patrons to Customers
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:25:25
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Sinopsis
Continuing the Best Practices series, Steve welcomes the chief customer experience officer for the Columbus Metropolitan Library, Alison Circle, for a discussion on CX within the not-for-profit space and how the organization has adapted to disruptions in the normal model for libraries.
