Cx Leader Podcast With Steve Walker
The Evolution of CX
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:24:18
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Sinopsis
Pat Gibbons guest hosts this week's episode on where the term "CX" originated. An interview with Bruce Temkin, head of the XM Institute, on how the Customer Experience Professionals Associate was formed and how customer experience has evolved.
