21st Century Work Life - Remote Working, Virtual Teams And Flexible Working

Catherine Nicholson is the Director of The Virtual Training Team  She last appeared on the show in episode 274, almost a year ago. Now she is back to let us know how the work with their clients has evolved, and how they have changed how they work as a team. The novelty of having to move online because of the pandemic has faded. Trainers, as well as other knowledge workers, are now looking at how to make the most out of the online space, once everyone has embraced the mindset that things can be done through technology.  Trainers can move onto the next level by taking “learning loops'' as a first design point, by looking for a routine that learners are used to so that they feel familiar in the environment. Before this familiarity turns into predictability and people “stop trying”, it might be necessary to “shake things up a bit” – but how? We need to enhance the learning experience, but maintain purpose. One of their approaches is to “be a kid in the sweetie shop”, the sweetie shop being the huge amount of too