Workplace Hero

Hello, my law enforcement luminaries, military magnates, healthcare heavyweights, service station superstars, transportation troubadours, fire stations favourites, and call centre conquerors. My name is Brock Armstrong, and I am… not the Workplace Hero. Not yet, anyway. If I am doing my job correctly, you and I are both slowly but surely, episode by episode, becoming a Workplace Hero. You can think of me as your partner in this endeavour or maybe your information funnel, conduit… or crazy straw? According to NSF's 2005 Sleep in America poll, 14% of North Americans take part in what is called shift work. Shift work is an employment practice designed to make use of, or provide service across, all 24 hours of the clock each day of the week (often abbreviated as 24/7). The practice typically sees the day divided into set periods of time (shifts) during which different groups of workers perform their duties. Shift work often involves evening or night shifts, early morning shifts, and rotating shifts. Many industri